---
title: "Certified quality: the ‘Family Holidays in Saxony’ brand"
url: "https://www.visitsaxony.com/things-to-do/family-holidays/our-quality-promise"
description: "Here you will find an extract from the current criteria for family-friendly leisure and accommodation facilities, as well as locations in Saxony."
language: "en"
breadcrumb: "Root > Home > Things to do > Family holidays > Our quality promise"
---

Certificate “Family Holidays in Saxony”
=======================================

Our quality promise

 

Our brand “Family Holidays in Saxony”
-------------------------------------

For family-friendly accommodation providers, recreational facilities and destinations to offer the best conditions for carefree holidays a number of criteria need to be fulfilled. To give you an idea, some of them are listed here. They have been thoroughly audited by an independent agency.

 

### Did you know …?

We audit our partners for your holidays!

places provide all-round holiday fun

accommodations provide the fitting framework

recreational facilities guarantee fun & action

 

Olbernhau – a family-friendly place

### Family-friendly holiday destinations

**Our quality criteria for family-friendly holiday destinations in Saxony:**

- At least one family-friendly accommodation
- At least one family-friendly recreational facility
- Family-friendly overall impression due to visible child-friendly design elements
- Paths suitable for buggies
- At least one publicly accessible playground with TÜV-certified equipment and signs that declare it as dog-free zone (TÜV = German technical inspection authority).

 

### Family-friendly accommodation and recreational facilities

**Offers:**

- Discounts for children
- Promotional offers and activities
- Package offers for families

Schatzhaus Erzgebirge in Eibenstock

 

**Restaurants:**

- Child-height clothing hooks
- High chairs, seat cushions, offers for activities
- Separate non-smoking area
- Child-friendly menu
- Changing facilities, children’s toilet, potty seat
- Stool for height compensation

**Rooms:**

- Family rooms, rooms with connecting door, apartment
- Changing mat, nappy pail, baby bathtub, electric kettle on demand
- Dimming possibilities for sleeping area
- Outdoor facilities
- Isolated from road traffic
- Traffic-calmed location, shielded play areas
- Open area and play area close to the accommodation

 

**Childcare:**

- Family-friendly staff
- Participation in the seminar Service Quality Germany
- Comprehensive information on family-friendly offers of the accommodation provider and the region

**Equipment & safety:**

- Family-oriented and neat general impression
- Possibilities to play independently of the weather conditions
- Child-friendly furnishings
- Childproof devices and sockets
- Baby equipment available

 

**Accessibility:**

- Wheelchair-accessible facilities marked with the wheelchair pictogram
- Detailed information can be found

**Family stars:**

Aside from the comphrensive list of mandatory criteria for family-friendliness that all accommodation options, recreational facilities and places in this catalogue must fulfil, 3 to 5 family stars denote the respective accommodation's degree of the fulfilment of further optional criteria:

- 3 family stars: min. 50%
- 4 family stars: min. 75%
- 5 family stars: min. 90%

 

Our recommendations for families
--------------------------------