---
title: "Quality assurance for wellness services in Saxony"
url: "https://www.visitsaxony.com/things-to-do/vitality-and-wellness-holidays/our-quality-promise"
description: "Find out how the quality of wellness and vitality services in Saxony is assessed. Guaranteed relaxation with certified wellness experiences."
language: "en"
breadcrumb: "Root > Home > Things to do > Vitality and wellness holidays > Our quality promise"
---

Certified quality
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For your relaxing holiday

Criteria for hosts
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For certified facilities to gurarantee the best conditions for wellness holidays a number of criteria need to be fulfilled. To give you an idea, some of them are listed here. They have been thoroughly audited by an independent agency.

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Feel-good guarantee

Vitality and wellness holidays 
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Naturally, a vitality holiday is always a question of trust. But Saxony offers wellness travellers more than that: The audited and  and  not only represent Saxon hospitality, but also highest quality standards across all treatments and wellness offers.

 

### Hotels & resorts 

 

**General features**

- The establishment is classified under the German Hotel Classification or DTV Classification and has a minimum rating of 3 stars
- The hotel, guest rooms and wellness area are of very good quality
- A knowledgeable contact person is available to provide comprehensive advice
- Comprehensive information is provided about the establishment’s wellness services and the region

**Wellness offers**

- A range of bookable health and wellness packages

**Healthy cuisine**

- A varied, regional and seasonal healthy cuisine is available as part of half-board
- Individual dietary requirements are taken into account, e.g. special diets and allergies
- Use of locally sourced products

**Wellness area**

- At least two health or wellness facilities are available on-site or directly adjacent to the property, such as a sauna, indoor pool, heated outdoor pool, whirlpool, exercise pool, or baths and tubs for wellness treatments
- An attractive relaxation area with a sufficient number of loungers
- A range of wellness and relaxation services, such as massages and classes

**Qualified staff**

- Qualified staff provide professional wellness treatments.

**Guest support**

- A knowledgeable contact person is available to provide comprehensive advice
- Participation in the Service Quality Saxony seminar
- Comprehensive information about the establishment’s wellness services and the region

 

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### Thermal baths

 

**Clear health and wellness concept**

- The services and facilities are primarily geared towards health and wellness guests
- A dining area is available and includes regional products and specialities
- Inspection and cleaning of the facilities are documented

**Pool and sauna area**

- At least one main pool with health-oriented water features
- At least two different saunas and/or steam baths, as well as cooling facilities
- An attractive relaxation area with a sufficient number of loungers

**Guest support**

- A knowledgeable contact person is available to provide comprehensive advice
- Comprehensive information about the establishment’s wellness services and the region
- Qualified staff provide professional wellness treatments

**Wellness treatments**

- The treatment area offers at least two different types of treatments, such as massages, therapeutic baths or body wraps
- Where available, natural remedies and therapeutic treatments used in health tourism are included in the services

**Partner hotel**

- The spa or thermal bath and the partner hotel work closely together

 

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Our recommendations

### Expert tips for a revitalising holiday

 

Experience Saxony

Further tips for wellness holidaymakers
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